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Choose ASEPT for safe, hygienic and efficient dispensing solutions backed by a 1-year limited warranty.

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Thank you for choosing ASEPT as your dispensing solutions provider. We appreciate your trust in our commitment to providing you with safe, hygienic and efficient dispensing solutions that exceed your expectations.  

We take great pride in the quality of our products and stand behind them with a 1-year limited warranty that covers defects in materials and workmanship and aligns with industry standards. We are always here to assist you and provide the best possible service. If you have any questions, want to file a warranty claim or report a quality issue, please do not hesitate to Contact Us

Please read on for our full Terms and Conditions, which govern our warranty policy and provide additional details on liability for defects. 

ASEPT Warranty Statement

ASEPT General Warranty

Liability for defects  

Should the products, as delivered, within one (1) year from delivery be shown to be defective due to defaults in material or manufacturing (“Warranty Period”), the Supplier undertakes, at its own option (i) to make a replacement delivery, (ii) to repair or rework the products claimed to be defective or (iii) to accept return of such product and refund such proportion of the purchase sum received as corresponds to the returned products. The Supplier assumes no liability for defects as regards to layout and design of the products, unless expressly stated in the Agreement.  

The Customer shall without undue delay notify the Supplier in writing of any defect which appears. Such notice shall under no circumstances be given later than two (2) weeks after the expiry of the Warranty Period.  

The Supplier is liable only for defect which appear under the conditions of operation provided for in the Agreement and under proper use of the product.  

The Supplier’s liability does not cover defects which are caused by faulty maintenance, incorrect use, or faulty repair by the Customer or by alterations carried out without the Supplier’s consent in writing.

Finally, the Supplier’s liability does not cover normal wear and tear or deterioration. 

Except as expressly specified above, the Supplier has no liability for defects in the products whatsoever and are under no circumstances responsible for any direct or indirect losses, damages or costs incurred by the Customer, including consequential damages.  

General limitation of liability  

Notwithstanding any other limitation of liability mentioned in the Agreement including these Terms and Conditions, the Supplier’s liability for damages under the Agreement shall be limited to the insurance compensation that can be obtained in accordance with the Supplier’s each valid liability insurance.  

Consequential losses  

There shall be no liability of either party towards the other party for loss of production, loss of profit, loss of use, loss of contract or for any other consequential or indirect loss whatsoever. 

To download the ASEPT General Warranty Document, you can find it here:  
Download: ASEPT General Warranty

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