Our Quality Commitment
At ASEPT, we take pride in our dedication to food safety and environmental responsibility, which is reflected in the globally recognized certifications we hold: FSSC 22000, ISO 9001 and ISO 14001.
These certifications have shaped our Quality Management System (QMS), integrating the highest standards into every aspect of our operations, from design to delivery. This supports our unwavering mission that ASEPT products will “Protect your product. Promote your brand.”
In this first article of our series, we’re excited to take you behind the scenes of our Quality Management approach, with a special focus on the ISO 9001 Certification we received earlier this year.
Quality at Our Core | ISO 9001
The ISO 9001 Certification, built on seven foundational principles, is a quality management standard for business processes, signifying a promise of quality, customer satisfaction and perpetual improvement.
At ASEPT, implementing Quality Management standards into our processes has been very successful – and we’re just getting started! Here are some of the initiatives we undertake to help us deliver excellence and value:
Customer Satisfaction
- Surveys | Your feedback matters. We conduct surveys to ensure we deliver top-notch value and constantly strive for improvement.
- Delivery Precision | We track delivery accuracy based on your confirmed dates to improve delivery processes. Our target: your orders will be on time, every time.
- Food Safety | We aim for zero complaints linked to food safety, ensuring that our products protect your brand.
Streamlined Processes
- Workflow Efficiency | By setting increased efficiency goals and improving work ergonomics, we enhance productivity and safety.
- 5S Project | Our commitment to the 5S principles (Sort, Set in Order, Shine, Standardize, Sustain) ensures a clean and organized work environment, driving excellence in production.
Continuous Improvement
- QMS System | Deviation management uses the PDCA (Plan-Do-Check-Act) cycle, ensuring we learn and improve continuously.
- Goals & KPIs | We set goals and Key Performance Indicators (KPIs) to measure our progress and make informed adjustments.
Fact-Based Decision-Making
- Data-Driven Approach | We utilize our business system to gather data and measure performance, such as production efficiency, ensuring decisions are based on solid evidence.
- Continuous Monitoring | Regularly analyzing data helps us identify areas for improvement and implement effective solutions.
From Our Quality Manager, Jonas Nilsson.
“It takes a team effort. Our production personnel play a crucial role in ensuring the highest standards are met. Their dedication is key to producing quality, food-safe products.”
Stay Tuned for More
We’re dedicated to delivering value through food safety and environmental responsibility. Stay tuned for more insights and learnings in our “Food Safety, QMS and Environment” series.
Can’t wait? Check out our previous article: Elevating Food Safety: ASEPT Secures ISO 9001 & 14001 Certificates.